Shipping and Returns

Shipping

Orders placed on Erboristeria Roma Centro are handled directly by our partner merchants. Once you have completed your purchase, you will receive an order confirmation containing all the shipping information, including the carrier and tracking number to monitor your package.

Delivery times

Delivery times may vary depending on the product and destination. Generally, you will receive your order within [insert number] business days.

Shipping costs

Shipping costs are borne by the customer and are calculated at checkout based on the weight and size of the product, as well as the destination.

Returns

Erboristeria Roma Centro does not handle returns directly. To make a return, please contact the seller of the product directly. Each seller has their own return policy, which you can find detailed in the product information or order confirmation.

Return conditions

• Product integrity: The product must be returned in the same condition in which it was received, complete with original packaging and labels.
• Return times: The timeframes for making a return vary depending on the seller. Please consult the specific terms of each seller.
• Return costs: Return shipping costs are generally borne by the customer, unless otherwise indicated by the seller.

Refund

Once the returned product has been received and its condition verified, the seller will proceed to refund the amount paid for the product, excluding shipping costs. The refund methods (bank transfer, credit card credit, etc.) are determined by the seller.

For any questions regarding shipping and returns, please contact the seller of the product.